Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unwashed and uncut, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@tinyfolkpatterns.com. Please note that returns will need to be sent to the following address:

TFP CREATIVE SRL

107 Theodor Pallady Blvd, Bucharest, 077145, Romania

If your return is accepted, we will send you instructions on how and where to send your package. Please note that customers are responsible for return shipping costs, unless the return is due to our error (such as receiving the wrong fabric or a defective item). In cases where we are at fault, we will provide a return shipping label. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@tinyfolkpatterns.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In these specific cases, we will cover the return shipping fees.

Exceptions / non-returnable items

Certain types of items cannot be returned, such as digital sewing patterns (once downloaded or accessed). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.